1. The terminal can only re-print the latest transaction receipt. It cannot re-print an old transaction receipt.
2. You can reprint the latest transaction receipt if your terminal is from ver 2.5.9.c. In order to check your terminal version, please ON the terminal. The version number is displayed on the main screen. If you need to update your terminal, please do Terminal Update (click this link for the terminal update manual).
3. You need to press ## (i.e. press # once, then press # one more time).
