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When tap the card to perform transaction, terminal display error "Card not activated. Please format card".

The card is blank, not yet formatted, registered and activated. Please follow the below steps:
  1. Press F2, then
  2. Select L4 - Card Admin
  3. Choose L3 - Format Card
  4. Once done, go to Card Admin main menu again
  5. Press Enter to the terminal's next screen
  6. Add master card - L2. This is to create or add Master (authorizer) details and card assignment
  7. Add staff card - L1. This is to create or add staff details and card assignment




After successfully formatted and registered above, please activate the staff cards.
  1. Press F2, then
  2. Select L4 - Card Admin
  3. Choose L1 - Activate Card
  4. Tap Authorizer card to approve this task
  5. Then, tap the staff card to activate 
  6. Follow the on-screen instruction.