Retail System (Q & A)

What is retail system? This system is used for tracking of your sales, much like using a POS system. However, unlike POS, we don't have computer hardware or software and we have more features.

What can your retail system do? Please refer to the below Q&A for details.

Sales / Productivity / Cash Collection. 

1. Do you need to know sales information of your outlet by hour, by day, by week, by month, month to date sales, and average spending per customer?
2. Do you wish to have log in / log out feature to track the sales and cash collected by different sales attendant? 
3. Do you want to have the feature where by attendant is allow to key in discount within a min and max price range? 
4. Do you wish to solve the problem of cash collection not tally with sales? 
5. Do you wish to have credit control as well as credit tracking for customers who buy on credit? Controlled by both credit period as well as max limit? 
6. Do you wish to have auto change calculation feature ?
7. Do you wish to issue voucher card for some customers who wish to give cards to their loved ones to buy things at your shop only?

Inventory/ Information/ Control

1. Do you want to know inventory information of all products in your outlet?
2. Do you need low stock notification via gmail to your stock controller at the central store ? 
3. Do you want to know inventory information of your outlets at any one time so that you can do a inventory checking at random? 
4. Do you need to keep track of the inventory of you main store?

Customer loyalty/ Information./ promotion

1. Do you want to know number of customers that visit your shop? And their spending per person?
2. Do you wish to track points for your loyalty customers? 
3. Do you want to reward your top members, via cash vouchers? You may be able to select the way you want to reward them. 
4. Do you want to sell discounted voucher to your members ?

Reporting / Confidentiality

1. What are the reports you want to be sent to your gmail daily?
2. What are the reports that you want it printed out of selected terminals and by selected personnel? 
3. What are the information or report that you want to have web access to? You may choose to have no web access at all, with only limited report printed out from the terminal by only limited personnel. 
4. Do you want to be able to delete the data anytime? 
5. Do you wish to have your data sent to your accounting system?

System Information

1. What sort of report do I get? We have a list of reports for you to select from once you agreed to our solution. 
2. What does your front end system consist of? Our front end system consists of a terminal of a built in printer, and a built in battery that can last almost 8 hours without charge. It does not require any complicated hardware at your place. The terminal can be replaced easily if accident occurred. Nothing to maintain. Each transaction has a receipt, and a reference number in case there is a dispute. 
3. Where is your back end system located? Our back end system is located at high security 6 star data centre with all the power and data line redundancy. We are a 9 year old company specialized in this field. 
4. Do you have back up for your front end and back end system? Our front end system is very simple. it consist of a terminal which can be replaced at any time. The back end system has full redundancy.
5. How do your support us? You are assured of our support from our agency, as well as from our company. You can always have access to them or to our company. A large part of your rental is paid to them to ensure they provide on time quality service. They are just around where you are. They keep stocks for the terminal in case it is accidentally damaged.