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Distribution System (Q&A)

How do I know that this distribution system is good for my business? If your answer to all the question below is yes, then, the system is good for you:

Sales / Productivity / Cash Collection
  1. Do you need to know sales information of your sales man, by day, by week, by month, month to date sales?
  2. Do you wish to have paperless sales operation, with real time cash collection or cheque collection information and real time sales information by item? And end of day sales summary by item going to your stores to prepare goods?
  3. Do you wish to have log in security for each of the salesman? 
  4. Do you want to have the discount feature for salesman to key in discount within a min and max price range? 
  5. Do you wish to have credit control as well as credit tracking for customers who buy on credit? Controlled by both credit period as well as max limit? 
  6. Do you wish to have the option to track collection by cash and by cheque? 
  7. Do you wish to have auto change calculation feature to avoid salesman making a mistake? 
  8. Do you want to have the ability to track outstanding invoices and payment?
Inventory/ Information/ Control
  1. Do you want to know remaining inventory information of your store real time after each sale?
  2. Do you need low stock notification via gmail to your store manager? 
  3. In the case of van sales, do you wish to know the inventory on the van at any time? Both the salesman as well as the store keeper.
  4. Do you want to have the ability to do “order taking” where sale pending cash collection and delivery as well as “back order” where item sold but pending delivery?
  5. Do you want to have a capability to handle returned items or buy back such as empty bottle or crates?
Customer loyalty/ Information / promotion
  1. Do you want to know total number of customers, and customer data base real time, as well as the top 20% of your customers? List of new customers?
  2. Do you wish to run a loyalty point system for your customers? 
  3. Do you wish to be able to allow salesman and the company to keep track of the quantity of special promotion products available and sold to each customer?
Reporting / Confidentiality
  1. What are the reports you want to be sent to your gmail daily?
  2. What are the reports that you want it printed out of selected terminals and by selected personnel? 
  3. What are the information or report that you want to have web access to? You may choose to have no web access at all, with only limited report printed out from the terminal by only limited personnel. 
  4. Do you want to be able to delete the data anytime? 
  5. Do you wish to have your data sent to your accounting system? 
  6. Do you wish to know the store or customer visit or track the route taken by the salesman?
System Information
  1. What sort of report do I get? We have a list of reports for you to select from once you agreed to our solution. 
  2. What does your front end system consist of? Our front end system consists of a terminal of a built in printer, and a built in battery that can last almost 8 hours without charge. It does not require any complicated hardware at your place. The terminal can be replaced easily if accident occurred. Nothing to maintain. Each transaction has a receipt, and a reference number in case there is a dispute. 
  3. Where is your back end system located? Our back end system is located at high security 6 star data centre with all the power and data line redundancy. We are a 9 year old company specialized in this field. 
  4. Do you have back up for your front end and back end system? Our front end system is very simple. it consist of a terminal which can be replaced at any time. The back end system has full redundancy.
  5. How do your support us? You are assured of our support from our agency, as well as from our company. You can always have access to them or to our company. A large part of your rental is paid to them to ensure they provide on time quality service. They are just around where you are. They keep stocks for the terminal in case it is accidentally damaged.